Terms and Conditions
Hamara Souk website’s Legal Terms, Privacy Policy, Usage Policy, Terms and Conditions etc
Hamara Souk is a community‑focused, free‑to‑use classifieds platform created and operated with one purpose in mind: empowering people to connect, exchange, and support one another within their own neighborhoods. Built around simplicity and trust, Hamara Souk offers a user‑friendly space where anyone can buy, sell, or discover almost anything—from everyday essentials to unique local finds—right within their community.
What sets Hamara Souk apart is its commitment to unlocking value that already exists around us. The platform gives underused goods a second life, helping reduce waste and making quality items accessible to more people. Beyond physical products, Hamara Souk also opens the door to exchanging non‑traditional assets—such as space, skills, services, and even financial resources—creating new opportunities for individuals and families to benefit from what they already have.
By enabling direct, person‑to‑person interactions, Hamara Souk removes the need for traditional intermediaries or middlemen. This approach not only keeps the experience simple and cost‑effective but also strengthens local relationships and encourages a culture of mutual support. Whether someone is decluttering their home, offering a service, searching for a rental, or looking to earn extra income, Hamara Souk provides a safe and accessible platform to make it happen.
We are committed to maintaining a transparent, secure, and community‑driven environment. If you have any questions, concerns, or feedback regarding these terms or any aspect of the Site, our team is here to help. You can reach us at support@hamarasouk.com or through our contact page.
Effective Date: January 1, 2026
Introduction
These Terms of Use govern your access to and use of HamaraSouk.com (“the Site”). By using the Site, you agree to comply with these terms and conditions from January 1, 2026. Please read them carefully before accessing or using any part of the Site.
About HamaraSouk
HamaraSouk.com is community based free to us platform, operated by HamaraSouk Team (“we,” “us,” or “our”). For questions or concerns regarding these terms or the Site, please contact us at support@hamarasouk.com or via our contact page.
Acceptance of Terms
By accessing or using HamaraSouk.com, you enter into a binding agreement with us. If you are using the Site on behalf of an organization, you confirm that you have the authority to do so. If you do not agree to these terms, please do not use the Site.
Modification of Terms
We reserve the right to update or change these Terms of Use at any time. Changes will take effect when posted on the Site. We may notify users of significant updates, but it is your responsibility to review these terms periodically.
Website Changes and Availability
The features, content, and services on HamaraSouk.com may be updated, modified, suspended, or withdrawn without notice. We are not liable for any interruptions or changes in the availability of the Site.
Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it to understand how your information is handled.
User Rights and Restrictions
License and Permitted Use
We grant you a limited, non-exclusive, and revocable license to use HamaraSouk.com for personal or business purposes as permitted by these Terms. All materials on the Site, including text, images, and software, are protected by intellectual property laws and may not be used except as allowed by these Terms.
Intellectual Property
All content on the Site belongs to HamaraSouk Limited or its licensors. You may not copy, reproduce, distribute, or create derivative works from any content unless expressly permitted.
Restrictions
- You must be at least 18 years old to use the Site.
- Do not use the Site for illegal purposes or in violation of any laws.
- Do not attempt to compromise the security or integrity of the Site.
- Automated data collection, scraping, or crawling is strictly prohibited.
Account Creation and Management
Registration
To access certain features, you may need to create an account. You agree to provide accurate, complete information and to keep it up to date.
Account Security and Deletion
You are responsible for safeguarding your login credentials. If you suspect unauthorized use, notify us immediately. You may delete your account at any time through your account settings.
Listings
Seller and Buyer Obligations
If you post listings, you are responsible for the accuracy and legality of your content. Buyers are responsible for verifying listings before making purchases or commitments.
AI Tool Disclaimer
Some listing features may use artificial intelligence or automated tools. These features do not guarantee accuracy, and users should rely on their own judgment when interacting with such listings.
Monitoring and Removal Rights
We may monitor listings and reserve the right to remove any content that violates these Terms or applicable laws.
Reviews and Ratings
Guidelines
Users may submit reviews and ratings in accordance with our guidelines. Reviews must be honest, respectful, and relevant to the product or service.
Liability and Monitoring
We are not responsible for the content of user reviews but may remove reviews that violate our policies or applicable laws.
Uploading Content
Licensing and Removal
By uploading content, you grant us a non-exclusive, worldwide license to use, display, and distribute your content on the Site. We may remove content at our discretion.
Third-Party Claims
You are responsible for ensuring that your content does not infringe the rights of others. You agree to indemnify us against any claims arising from your content.
Acceptable Use Policy
Compliance and Indemnification
You agree to comply with all applicable laws and these Terms when using the Site. You will indemnify and hold us harmless from any claims, damages, or losses resulting from your violation of these Terms.
Liability
Business and Personal Use
HamaraSouk.com is provided “as is.” We are not liable for any damages resulting from your use of the Site, whether for business or personal purposes.
Limitations
Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages.
Breach of Terms
Actions and Suspension
If you violate these Terms, we may suspend, restrict, or terminate your access to the Site and take legal action if necessary.
Reporting
Illegal or Infringing Content
If you encounter illegal or infringing content, please report it through our designated channels so we can investigate and take appropriate action.
General Provisions
- Third-Party Links: The Site may contain links to external websites. We are not responsible for their content or privacy practices.
- Linking Rules: You may link to our homepage in a way that is fair and legal, but you may not frame or mirror our Site.
- Viruses: We do not guarantee that the Site is free from viruses or harmful components. Please use appropriate security measures.
- Force Majeure: We are not liable for delays or failures caused by events outside our control.
- Transfer of Rights: We may assign or transfer our rights and obligations under these Terms without notice.
- Enforcement: Failure to enforce any part of these Terms does not waive our right to enforce them later.
- Severability: If any part of these Terms is found invalid, the remaining terms remain in effect.
- Territorial Restrictions: The Site is intended for users in jurisdictions where its use is lawful.
- Language: These Terms are provided in English. Translations are for convenience only.
Dispute Resolution
Any disputes arising from these Terms or your use of HamaraSouk.com will be resolved through negotiation and, if necessary, binding arbitration as outlined in our dispute resolution policy.
© Hamara Souk. All rights reserved.
All content, features, and functionality available on HamaraSouk.com—including but not limited to text, graphics, logos, icons, images, user interface elements, design, layout, and software—are the exclusive property of Hamara Souk and are protected under applicable copyright, trademark, and intellectual property laws.
The name “Hamara Souk”, the Hamara Souk logo, and all related branding elements are trademarks or registered trademarks of Hamara Souk. These marks may not be copied, reproduced, modified, or used in any form without prior written permission from Hamara Souk.
Users may browse, post, and interact with content on the platform for personal, non‑commercial use only. Any unauthorized use, reproduction, distribution, or exploitation of the Site’s content or trademarks is strictly prohibited and may result in legal action.
For permissions, trademark inquiries, or intellectual property concerns, please contact us at support@hamarasouk.com.
Hamara Souk – User Safety & Community Guidelines
At Hamara Souk, our mission is to create a safe, trusted, and community‑driven marketplace where people can buy, sell, and connect with confidence. These User Safety & Community Guidelines outline the standards we expect from everyone using our platform. By accessing or using HamaraSouk.com, you agree to follow these guidelines and help us maintain a respectful, secure, and positive environment for all.
- Our Commitment to Your Safety
We are dedicated to:
- Protecting your privacy and personal information
- Promoting safe, transparent interactions
- Preventing fraud, scams, and harmful behavior
- Encouraging respectful communication and community values
Your safety is a shared responsibility—these guidelines help ensure a smooth and secure experience for everyone.
- General Safety Principles
2.1 Protect Your Personal Information
- Never share sensitive details such as bank information, ID numbers, passwords, or home address.
- Communicate through Hamara Souk’s messaging system whenever possible.
- Be cautious of users who pressure you to move conversations off the platform.
2.2 Meet Safely
- Choose public, well‑lit locations for in‑person exchanges.
- Bring a friend if you feel unsure.
- Avoid meeting in isolated areas or inviting strangers to your home unless absolutely necessary.
2.3 Inspect Before You Buy
- Examine items carefully before making payment.
- Test electronics or appliances when possible.
- Verify authenticity for branded or high‑value items.
2.4 Use Secure Payment Methods
- Cash or verified digital payments are recommended.
- Avoid sending money in advance to unknown users.
- Be cautious of overpayment scams or requests for deposits.
- Community Conduct
We expect all users to behave respectfully and responsibly.
3.1 Be Honest and Transparent
- Provide accurate descriptions and real photos of items.
- Disclose defects or issues clearly.
- Do not misrepresent your identity or intentions.
3.2 Communicate Respectfully
- Treat others with courtesy and professionalism.
- Avoid abusive language, harassment, or discriminatory behavior.
- Respond promptly to messages when possible.
3.3 Keep the Platform Clean
- Do not post spam, misleading content, or irrelevant listings.
- Avoid duplicate listings or excessive reposting.
- Report suspicious or inappropriate behavior immediately.
- Prohibited Items & Activities
To protect our community, the following are strictly prohibited:
4.1 Illegal or Restricted Items
- Weapons, explosives, or hazardous materials
- Illegal drugs or controlled substances
- Stolen goods or counterfeit products
- Adult content or services
- Wildlife, endangered species, or restricted animals
4.2 Fraudulent or Harmful Behavior
- Scams, phishing, or impersonation
- Posting misleading or false information
- Attempting to collect personal data from users
- Encouraging illegal activities
4.3 Misuse of the Platform
- Using Hamara Souk for commercial spam
- Posting offensive, violent, or hateful content
- Circumventing platform rules or safety systems
Violations may result in warnings, listing removal, or permanent account suspension.
- Reporting & Support
Your vigilance helps keep the community safe.
Please report:
- Suspicious listings
- Fraudulent behavior
- Harassment or abusive communication
- Safety concerns or violations of these guidelines
You can contact us at support@hamarasouk.com or through our Contact Page. Our team reviews reports promptly and takes appropriate action.
- Your Responsibility
By using Hamara Souk, you agree to:
- Follow these guidelines
- Use the platform lawfully and respectfully
- Take reasonable precautions during transactions
- Report issues to help protect the community
- Updates to These Guidelines
We may update these guidelines to reflect improvements, legal requirements, or community needs. Continued use of the platform means you accept the updated version.
Hamara Souk (“we,” “us,” “our”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use HamaraSouk.com (the “Site”) and any related services (the “Services”).
By using the Site, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect information to provide, improve, and secure our Services. This includes:
1.1 Information You Provide Directly
- Account details: name, email address, phone number, password.
- Profile information: location, preferences, profile photo (optional).
- Listings and posts: item descriptions, photos, prices, categories.
- Communications: messages sent through the platform, inquiries, feedback.
- Verification data: identity documents or additional details (if required for safety).
1.2 Information Collected Automatically
When you use the Site, we may automatically collect:
- Device information: IP address, browser type, operating system.
- Usage data: pages visited, time spent, clicks, search queries.
- Location data: approximate location based on IP or device settings.
- Cookies and tracking technologies: to enhance user experience and security.
1.3 Information from Third Parties
We may receive information from:
- Payment processors (if applicable)
- Advertising partners
- Social media platforms (if you sign in using social accounts)
- How We Use Your Information
We use your information to:
- Provide and maintain the Site and Services
- Enable buying, selling, and communication between users
- Improve platform performance and user experience
- Personalize content, recommendations, and ads
- Detect, prevent, and address fraud or security issues
- Enforce our Terms of Use
- Respond to inquiries and provide customer support
- Comply with legal obligations
- How We Share Your Information
We do not sell your personal information. We may share information only in the following cases:
3.1 With Other Users
When you post a listing or contact another user, certain information becomes visible:
- Your name or username
- Your listing details
- Your location (general area)
- Your contact information (if you choose to share it)
3.2 With Service Providers
Trusted third parties may assist us with:
- Hosting and infrastructure
- Analytics and performance tracking
- Customer support
- Advertising and marketing
- Payment processing (if applicable)
These providers are bound by confidentiality obligations.
3.3 For Legal or Safety Reasons
We may disclose information if required to:
- Comply with laws, regulations, or legal processes
- Protect the rights, safety, or property of Hamara Souk or its users
- Prevent fraud, abuse, or harmful activities
- Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site performance
- Deliver relevant ads
You can manage cookie settings through your browser.
- Data Storage and Security
We implement industry‑standard security measures to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.
Your data may be stored on servers located inside or outside your country, depending on our hosting providers.
- Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Update or correct your information
- Delete your account or request data deletion
- Opt out of marketing communications
- Restrict or object to certain data processing
- Disable cookies through your browser
To exercise these rights, contact us at support@hamarasouk.com.
- Children’s Privacy
Hamara Souk is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor has provided information, we will delete it promptly.
- Third‑Party Links
The Site may contain links to third‑party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before interacting with them.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes means you accept the updated policy.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 support@hamarasouk.com
🌐 Via our Contact Page on HamaraSouk.com
Legal Disclaimer – HamaraSouk.com
The information, listings, and content provided on HamaraSouk.com (“Hamara Souk,” “we,” “us,” or “our”) are offered for general informational and community‑exchange purposes only. By using the Site, you acknowledge and agree to the following:
- No Ownership or Control Over Listings
Hamara Souk is a platform that allows users to post, browse, and interact with classified listings.
We do not:
- Own or control the items listed
- Verify the accuracy, quality, safety, legality, or condition of any item
- Guarantee that listings are complete, truthful, or up‑to‑date
All transactions occur directly between users, and Hamara Souk is not a party to any sale, purchase, or exchange.
- No Professional Advice
Content on the Site—including listings, descriptions, user posts, and communications—should not be considered:
- Legal advice
- Financial advice
- Professional recommendations
- Verified factual information
Users should independently verify details before making decisions or completing transactions.
- User Responsibility
You are solely responsible for:
- Evaluating the legitimacy of listings
- Inspecting items before purchase
- Ensuring safe meeting arrangements
- Using secure payment methods
- Complying with applicable laws and regulations
Hamara Souk does not guarantee the conduct, intentions, or reliability of any user.
- No Liability for User Actions
Hamara Souk is not liable for any loss, damage, or harm arising from:
- Fraudulent or misleading listings
- Misconduct or disputes between users
- Unsafe meetings or exchanges
- Financial loss or item defects
- Unauthorized access to your account
- Technical issues, downtime, or data errors
Your use of the Site is entirely at your own risk.
- Third‑Party Links and Services
The Site may contain links to third‑party websites or services.
We do not:
- Endorse or guarantee third‑party content
- Control their privacy practices or terms
- Accept responsibility for any interactions with them
Use third‑party sites at your discretion.
- No Warranty
The Site and all content are provided “as is” and “as available” without warranties of any kind, including:
- Accuracy
- Reliability
- Availability
- Security
- Fitness for a particular purpose
We do not guarantee uninterrupted or error‑free operation.
- Changes to This Disclaimer
We may update this Legal Disclaimer at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site means you accept the updated terms.
- Contact Us
If you have questions or concerns regarding this Legal Disclaimer, please contact us:
📧 support@hamarasouk.com
🌐 Via our Contact Page on HamaraSouk.com